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Terms & Conditions

Terms & Conditions – Overview

This website is operated by emily-oliver. Throughout the site, the terms “we”, “us” and “our” refer to emily-oliver.

emily-oliver provides this website, including all information, tools and services available on this site, to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions (“Terms”, “Terms & Conditions”), including any additional terms, policies and notices referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers and partners.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use our services.

Any new features or tools added to the store shall also be subject to these Terms. The most current version of the Terms & Conditions is always available on this page. We reserve the right to update, change or replace any part of these Terms at any time.

SECTION 1 – WEBSITE TERMS OF USE

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you are using this website with the consent of a parent or legal guardian.

You may not use our products or services for any unlawful purpose. You agree to comply with all applicable laws and regulations, including copyright laws.

You must not transmit any viruses, malware or any destructive code. Breach of these Terms will result in immediate termination of services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time and for any reason.

You understand that your content (excluding payment card information) may be transferred unencrypted across various networks. Payment card information is always encrypted during transfer.

Without our written permission, you may not reproduce, duplicate, copy or exploit any part of the Service.

SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that the information available on this website is accurate, complete or up to date. The content is provided for general information purposes only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify website content at any time.

SECTION 4 – CHANGES TO SERVICES AND PRICES

Product prices may change without prior notice.

We reserve the right to modify or discontinue the Service at any time without notice.

Clicking the “Buy Now” button constitutes an offer to purchase. An automatic order confirmation does not constitute acceptance of the order.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and in limited quantities.

Returns and exchanges are governed by our Returns Policy.

We make every effort to display product images and colours as accurately as possible; however, we cannot guarantee that your device’s display reflects the exact appearance of the products.

We reserve the right to limit the sale of products to specific persons, regions or countries.

Products may be shipped from external warehouses or logistics partners. For international orders, customers may be responsible for customs duties and import taxes.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

We may limit quantities purchased per customer, household or order.

In the event of any changes, we may contact you using the details provided at checkout.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools without warranties or guarantees. Use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

This website may contain links to third-party websites. We are not responsible for their content, policies or practices.

SECTION 9 – COMMENTS AND FEEDBACK

By submitting comments, suggestions or feedback, you agree that we may use them without restriction.

SECTION 10 – PERSONAL INFORMATION

The processing of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND INACCURACIES

We reserve the right to correct any errors, inaccuracies or omissions at any time, including after an order has been submitted.

SECTION 12 – PROHIBITED USES

You may not use the website for unlawful, abusive, discriminatory or harmful purposes.

SECTION 13 – DISCLAIMER OF WARRANTIES

The Service is provided “as is” and “as available”, without warranties of any kind.

SECTION 14 – LIABILITY AND INDEMNIFICATION

You agree to indemnify and hold emily-oliver harmless from any claims arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 – TERMINATION

We reserve the right to terminate access to our services immediately in the event of a breach of these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms & Conditions constitute the entire agreement between you and emily-oliver.

SECTION 18 – GOVERNING LAW

These Terms & Conditions are governed by the laws of the United Kingdom.

SECTION 19 – CHANGES TO THE TERMS

Your continued use of the website following any updates constitutes acceptance of those changes.

SECTION 20 – CONTACT

If you have any questions regarding these Terms & Conditions, please contact us at:

📩 info@emily-oliver.com

CEO & Founder's Emily & Oliver

We’re Emily & Oliver, and we believe great style should feel effortless, confident, and authentic.

We created our collections for people who appreciate timeless fashion without the noise — refined pieces designed to look elegant, feel comfortable, and fit naturally into everyday life. No fast trends, no exaggerated styles. Just carefully selected clothing inspired by modern British style and classic European simplicity.

Our focus has always been on quality, comfort, and confidence. Pieces you can wear for years, not just for a season.

Timeless Quality

Made with carefully selected fabrics and designed for everyday comfort. Each piece is chosen for its quality, fit, and timeless style — so you can wear it season after season.